Shipping

COVID-19

Due to the current situation around the world we are still shipping out. In the event that we are closed and unable to ship we will ship your orders at the earliest time possible. In the meantime orders are still being processed and going out daily. Please allow for extra time on your deliveries if the situation progresses. We reserve the right to extend delivery time in the event that we are required to close for a period of time of the courier is impacted due to COVID-19 related delays.


TAXES & DUTIES

Our postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. Orders will not be refunded if taxes and duties are not paid and you choose to not pick up your order.


MISSING PARCELS

On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post Investigation Team. Unfortunately these Australia Post timeframes are uncontrollable and we will do our best to rectify the issue ASAP.


INCORRECT INFORMATION

Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.

If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

If you do find you have entered incorrect shipping information please email us ASAP at sales@streetfx.com.au


SHIPPING POLICY


We use a variety of courier services and you will be charged differently depending on the product and your location. Due to new costs being introduced by couriers, we do not redeliver if there is a futile delivery attempt at your address. Your package will be held at your local depot available for pickup. Your package can be redelivered but it will be charged at a cost of $15/redelivery and there is a 24 hour turnaround time for redeliveries to be actioned by couriers. We always recommend that you put your business address as your delivery address to ensure successful delivery.

Country Standard parcels Economy parcels1 Economy Air & Letters
Australia 3 -6 Business Days 5 - 8 Buesiness days 5 - 10 Business Days
Afghanistan Suspended Suspended Suspended
Albania Suspended Air: Suspended Suspended
Sea: 2-3 months
Algeria 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
American Samoa Suspended Suspended Suspended
Angola 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Anguilla Suspended Suspended Suspended
Antigua and Barbuda 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Argentina2 9-25 business days Suspended 25+ business days
Armenia2 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Aruba 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Ascension Island Suspended Suspended Suspended
Austria 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Azerbaijan 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Bahamas Suspended Air: Suspended Suspended
Sea: 2-3 months
Bahrain Suspended Air: Suspended Suspended
Sea: 2-3 months
Bangladesh4 12-18 business days Not available 25+ business days
Barbados Suspended Air: Suspended Suspended
Sea: 2-3 months
Belarus Suspended Suspended Suspended
Belgium2, 4 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Belize 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Benin 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Bermuda Suspended Air: Suspended Suspended
Sea: 2-3 months
Bhutan Suspended Suspended Suspended
Bolivia Suspended Air: Suspended Suspended
Sea: 2-3 months
Bonaire, Sint Eustatius and Saba Suspended Suspended Suspended
Bosnia and Herzegovina Suspended Air: Suspended Suspended
Sea: 2-3 months
Botswana Suspended Air: Suspended Suspended
Sea: 2-3 months
Brazil 9-25 business days Suspended 25+ business days
Brunei Darussalam 12-18 business days Not available 25+ business days
Bulgaria 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Burkina Faso 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Burundi 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Cambodia Suspended Suspended Suspended
Cameroon 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Canada 10-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Cape Verde 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Cayman Islands3 Suspended Suspended Suspended
Central African Republic Suspended Air: Suspended Suspended
Sea: 2-3 months
Chad Suspended Suspended Suspended
Chile2 9-25 business days Suspended 25+ business days
China4 10-20 business days Air: 25+ business days 25+ business days
Sea: Not available
Colombia Suspended Air: Suspended Suspended
Sea: 2-3 months
Comoros Suspended Suspended Suspended
Congo (Democratic Republic) Suspended Air: Suspended 25+ business days
Sea: 2-3 months
Congo (Republic) 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Cook Islands 12-18 business days Not available 25+ business days
Costa Rica 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Cote d'Ivoire Suspended Suspended Suspended
Croatia Suspended Air: Suspended Suspended
Sea: 2-3 months
Cuba Suspended Air: Suspended Suspended
Sea: 2-3 months
Curacao Suspended Suspended Suspended
Cyprus Suspended Air: Suspended Suspended
Sea: 2-3 months
Czech Republic2 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Denmark2, 4 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Djibouti Suspended Air: Suspended Suspended
Sea: 2-3 months
Dominica 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Dominican Republic 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Ecuador Suspended Air: Suspended Suspended
Sea: 2-3 months
Egypt Suspended Air: Suspended Suspended
Sea: 2-3 months
El Salvador Suspended Air: Suspended Suspended
Sea: 2-3 months
Equatorial Guinea 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Eritrea 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Estonia 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Ethiopia 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Falkland Islands (Malvinas) Suspended Air: Suspended Suspended
Sea: 2-3 months
Faroe Islands 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Fiji 12-18 business days Not available 25+ business days
Finland 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
France2, 4 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
French Guiana 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
French Polynesia Suspended Suspended Suspended
Gabon 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Gambia Suspended Suspended Suspended
Georgia2 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Germany2, 4 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Ghana Suspended Air: Suspended Suspended
Sea: 2-3 months
Gibraltar 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Greece4 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Greenland 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Grenada Suspended Suspended Suspended
Guadeloupe 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Guam Suspended Suspended Suspended
Guatemala 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Guinea 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Guinea-Bissau Suspended Suspended Suspended
Guyana Suspended Air: Suspended Suspended
Sea: 2-3 months
Haiti 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Honduras 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Hong Kong2 8-15 business days Air: 25+ business days 25+ business days
Sea: Not available
Hungary 8-15 business days Suspended 25+ business days
Iceland 8-15 business days Suspended 25+ business days
India 9-25 business days Suspended 25+ business days
Indonesia2, 4 17-25 business days Not available 25+ business days
Iran 9-25 business days Suspended 25+ business days
Iraq Suspended Suspended Suspended
Ireland2, 3 12-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Israel 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Italy4 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Jamaica Suspended Air: Suspended Suspended
Sea: 2-3 months
Japan3 8-18 business days Not available 25+ business days
Jordan Suspended Suspended Suspended
Kazakhstan2 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Kenya Suspended Air: Suspended Suspended
Sea: 2-3 months
Kosovo Suspended Suspended Suspended
Kiribati 12-18 business days Not available 25+ business days
Korea2, 4 10-20 business days Not available 25+ business days
Kuwait Suspended Suspended Suspended
Kyrgyzstan2 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Lao People's Democratic Republic Suspended Suspended Suspended
Latvia Suspended Air: Suspended Suspended
Sea: 2-3 months
Lebanon 9-25 business days Suspended 25+ business days
Lesotho 9-25 business days Suspended 25+ business days
Liberia 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Libya Suspended Suspended Suspended
Liechtenstein2 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Lithuania4 Suspended Air: Suspended Suspended
Sea: 2-3 months
Luxembourg 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Macao 12-18 business days Not available 25+ business days
Macedonia Suspended Suspended Suspended
Madagascar Suspended Suspended Suspended
Malawi Suspended Air: Suspended Suspended
Sea: 2-3 months
Malaysia2, 4 7-17 business days Not available 25+ business days
Maldives2 Suspended Suspended Suspended
Mali 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Malta2 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Mariana Islands Suspended Suspended Suspended
Marshall Islands Suspended Suspended Suspended
Martinique 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Mauritania 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Mauritius Suspended Air: Suspended Suspended
Sea: 2-3 months
Mexico 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Micronesia 12-18 business days Not available 25+ business days
Moldova Suspended Suspended Suspended
Mongolia Suspended Suspended Suspended
Montenegro 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Montserrat 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Morocco2 Suspended Air: Suspended Suspended
Sea: 2-3 months
Mozambique 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Myanmar4 12-18 business days Not available 25+ business days
Namibia Suspended Suspended Suspended
Nauru 12-18 business days Not available 25+ business days
Nepal Suspended Suspended Suspended
Netherlands2 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
New Caledonia 12-18 business days Not available 25+ business days
New Zealand 6-12 business days Air: 25+ business days 25+ business days
Sea: Not available
Nicaragua Suspended Suspended Suspended
Niger 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Nigeria 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Niue Suspended Suspended Suspended
North Korea Suspended Suspended Suspended
Norway 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Oman 9-25 business days Suspended 25+ business days
Pakistan 12-18 business days Not available 25+ business days
Palau Suspended Suspended Suspended
Palestinian Territory, Occupied Suspended Suspended Suspended
Panama Suspended Air: Suspended Suspended
Sea: 2-3 months
Papua New Guinea 12-18 business days Not available 25+ business days
Paraguay Suspended Air: Suspended Suspended
Sea: 2-3 months
Peru Suspended Air: Suspended Suspended
Sea: 2-3 months
Philippines4 12-18 business days Not available 25+ business days
Pitcairn Suspended Suspended Suspended
Pitcairn Islands Suspended Suspended Suspended
Poland 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Portugal2, 4 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Puerto Rico Suspended Suspended Suspended
Qatar 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Reunion Suspended Air: Suspended Suspended
Sea: 2-3 months
Romania Suspended Air: Suspended Suspended
Sea: 2-3 months
Russia 15-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Rwanda Suspended Suspended Suspended
Saint Helena, Ascension and Tristan da Cunha 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Saint Kitts and Nevis 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Saint Lucia2 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Saint Martin (French part) 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Saint Pierre and Miquelon Suspended Suspended Suspended
Samoa Suspended Suspended Suspended
Samoa, America Suspended Suspended Suspended
Sao Tome and Principe Suspended Air: Suspended Suspended
Sea: 2-3 months
Saudi Arabia 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Senegal Suspended Suspended Suspended
Serbia 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Seychelles Suspended Suspended Suspended
Sierra Leone Suspended Air: Suspended Suspended
Sea: 2-3 months
Singapore2 6-15 business days Air: Suspended 25+ business days
Sea: Not available
Slovakia 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Slovenia2 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
Solomon Islands 12-18 business days Not available 25+ business days
Somalia Suspended Suspended Suspended
South Africa Suspended Air: Suspended Suspended
Sea: 2-3 months
Spain2, 4 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Sri Lanka 12-18 business days Not available 25+ business days
St Vincent and The Grenadine Suspended Suspended Suspended
Sudan Suspended Suspended Suspended
Suriname Suspended Suspended Suspended
Swaziland Suspended Suspended Suspended
Sweden2 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Switzerland 9-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Syria Suspended Suspended Suspended
Taiwan 7-17 business days Not available 25+ business days
Tajikstan 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Tanzania Suspended Suspended Suspended
Thailand2, 4 10-20 business days Not available 25+ business days
Timor Leste 12-18 business days Not available 25+ business days
Togo 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Tokelau Islands Suspended Suspended Suspended
Tonga 12-18 business days Not available 25+ business days
Trinidad and Tobago Suspended Air: Suspended Suspended
Sea: 2-3 months
Tristan Da Cunha Suspended Suspended Suspended
Tunisia Suspended Suspended Suspended
Turkey3 Suspended Air: Suspended Suspended
Sea: 2-3 months
Turkmenistan 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Turks and Caicos Islands 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Tuvalu Suspended Suspended Suspended
Uganda Suspended Air: Suspended Suspended
Sea: 2-3 months
UK2 9-18 business days Air: 25+ business days 25+ business days
Sea: 2-3 months
Ukraine 8-15 business days Air: Suspended 25+ business days
Sea: 2-3 months
United Arab Emirates 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Uruguay Suspended Suspended Suspended
USA2 10-20 business days Air: Suspended 25+ business days
Sea: 2-3 months
Uzbekistan 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Vanuatu 12-18 business days Not available 25+ business days
Venezuela, Bolivarian Republic of Suspended Suspended Suspended
Vietnam 7-17 business days Not available 25+ business days
Virgin Islands (British) 9-25 business days Air: Suspended 25+ business days
Sea: 2-3 months
Virgin Islands, U.S. Suspended Suspended Suspended
Wallis and Futuna Islands Suspended Suspended Suspended
Zambia Suspended Air: Suspended Suspended
Sea: 2-3 months
Zimbabwe Suspended Air: Suspended Suspended
Sea: 2-3 months

 

* Please note: Timeframe estimates are from when the parcel is sent and only account for business days. All orders are processed and sent as soon as possible as we know how important it is to receive your purchase promptly. These do not include delays outside our control.

 

During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase delivery timeframes marginally.  If you have any queries, please contact our customer service team via email.